Important Information For Our Customers – Please Read.
Dear Valued Customer,
Following several months of consideration and deliberation we have decided to change the direction and restructure of our business. At the end of November, we mutually decided with Merlo to end our franchise agreement, this will end on the 31st December 2019. Also, contra to rumours, we have decided to end our Case IH franchise in the New year.
These decisions haven’t been taken lightly as we know ending these franchises will impact on our customers. Several factors have brought us to this conclusion. To continue to sell products like the above means the average dealer has to grow substantially to make it work in terms of sales and back up support and we, as a business are not set up for this level of investment.
As a family business that has been going over 100 years and with the changing face of agriculture, we feel that developing other parts of business gives us a better prospect for profitable growth.
We are continuing with servicing and repairs on the Case IH and Merlo products along with our normal workshop support. We are also carrying on with our grassland franchises Krone and Mchale.
Other areas that we are going to develop is our Quad Bike and Utility Vehicle side of the business working closer with Kawasaki and Suzuki as we begin to specialise in this area.
Our parts and workshop departments will continue to offer parts, repairs, etc. as before. Throughout 2020 you will see our business develop with new business opportunities.
Please do not hesitate to contact James Barlow directly if you would like to know more information.
We would like to thank you for your business throughout 2019 and other past years and assure you that we will continue to serve your requirements for the products listed above in the future.